Shipping policy

Last Updated: 31 Jan 2026

At Elvyn Silver, we are committed to delivering your jewellery safely and on time. This Shipping Policy explains our shipping process, delivery timelines, and important information regarding order dispatch across Pakistan.

1. Order Processing Time

  • All orders are processed after order confirmation via phone call or WhatsApp

  • Order processing may take 6–7 working days before dispatch

  • Orders are not shipped on public holidays

2. Shipping Locations

We currently ship nationwide across Pakistan, including:

  • Karachi

  • Lahore

  • Islamabad

  • Rawalpindi

  • Faisalabad

  • Multan

  • Peshawar

  • And other cities

3. Estimated Delivery Time

Delivery timelines may vary based on your location:

📍 Karachi

  • Estimated delivery time: 8 to 9 working days

📍 Other Cities in Pakistan

  • Estimated delivery time: 12 to 14 working days

Please note: Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

4. Courier Services

We use reliable courier partners to ensure safe delivery of your orders, including:

  • Leopard Courier

  • TCS

  • PostEx

Courier selection depends on your city and service availability.

5. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout or confirmed during order confirmation

  • Any promotional free-shipping offers will be clearly mentioned on the website

6. Cash on Delivery (COD)

  • Cash on Delivery is available across Pakistan

  • Customers are requested to keep the exact payment amount ready at the time of delivery

7. Order Tracking

Once your order is dispatched:

  • Tracking details may be shared via WhatsApp or SMS

  • You can track your shipment directly on the courier’s website

8. Delays & Exceptions

Elvyn Silver is not responsible for delays caused by:

  • Courier company issues

  • Natural disasters or weather conditions

  • Incorrect or incomplete shipping address provided by the customer

9. Incorrect Address or Failed Delivery

  • Please ensure your shipping address and contact details are accurate

  • Failed deliveries due to incorrect information may result in order cancellation or additional shipping charges

10. Contact Us

If you have any questions regarding our Shipping Policy or delivery timelines, feel free to contact us:

📧 Email: elvynsilver@gmail.com
🌐 Website: www.elvynsilver.com