Terms of service

Last Updated: 31 Jan 2026

Welcome to Elvyn Silver. By accessing or using our website www.elvynsilver.com, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or placing an order.

1. About Elvyn Silver

Elvyn Silver is an online e-commerce jewellery store based in Pakistan, offering high-quality silver and jewellery products to customers nationwide.

By using our website, you confirm that you accept these terms and agree to follow them.

2. Eligibility & Website Use

  • Our website is accessible to users of all ages

  • By using this website, you agree not to misuse, copy, or harm the website, its content, or services

  • Any unlawful activity or violation of these terms may result in restricted access

3. Product Information & Accuracy

We strive to display accurate product details, descriptions, prices, and images. However:

  • Product colors may slightly vary due to lighting or screen settings

  • Elvyn Silver does not guarantee that all descriptions are 100% error-free

  • We reserve the right to correct any errors without prior notice

4. Orders & Acceptance

  • Placing an order means you are offering to purchase a product

  • Orders are confirmed via phone call, WhatsApp, or email

  • We reserve the right to cancel or refuse any order due to availability, pricing errors, or verification issues

5. Pricing & Payment Terms

All prices are listed in PKR (Pakistani Rupees) unless stated otherwise.

Accepted Payment Methods:

  • Cash on Delivery (COD)

  • Bank Transfer

Elvyn Silver reserves the right to change product prices at any time without prior notice.

6. Shipping & Delivery

  • Orders are shipped via Leopard Courier, TCS, or PostEx

  • Delivery timelines may vary depending on location

  • Elvyn Silver is not responsible for delays caused by courier services or unforeseen circumstances

7. Returns, Exchanges & Refunds

Return, exchange, and refund policies are governed by our Refund & Return Policy, available on our website.
Please review it carefully before making a purchase.

8. Intellectual Property Rights

All content on this website, including:

  • Logo

  • Product images

  • Text & descriptions

  • Website design

is the property of Elvyn Silver and may not be copied, reproduced, or used without written permission.

9. User Accounts & Information

You are responsible for providing accurate and complete information when placing an order.
Any incorrect details may result in order cancellation or delivery issues.

10. Third-Party Services

We may use third-party services such as:

  • Courier companies (Leopard, TCS, PostEx)

  • Advertising platforms (Facebook & Instagram Ads)

Elvyn Silver is not responsible for the policies or practices of third-party websites or services.

11. Limitation of Liability

Elvyn Silver shall not be held liable for:

  • Any indirect, incidental, or consequential damages

  • Losses resulting from misuse of our products

  • Delays or failures beyond our control

12. Termination of Use

We reserve the right to suspend or terminate access to our website without prior notice if these terms are violated.

13. Changes to Terms of Service

Elvyn Silver may update these Terms of Service at any time.
Changes will be effective immediately once posted on the website.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Pakistan.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

📧 Email: elvynsilver@gmail.com
🌐 Website: www.elvynsilver.com